Appointment Setter / Lead Coordinator

The Appointment Setter / Lead Coordinator manages a high volume of incoming calls and texts from hot and warm leads. This role is fast-paced and phone-driven, ideal for someone who is confident on the phone and thrives on staying busy and hitting daily targets. You’ll be responsible for booking appointments, following up with real leads, and tracking performance throughout the day. If you’re motivated, focused, and ready to earn based on performance, this is an opportunity to grow with a family-owned company.

Pay is commission based, with additional bonuses available. We go through exactly how it works on the first call.

Schedule: Full time, year round, in the office.

Location: Bristol, PA 19007, serving customers across Bucks and Montgomery County, Pennsylvania.

What you will do

• Handle a high volume of incoming calls and texts from hot and warm leads
• Book appointments and follow up on real leads
• Track your performance through the day against daily targets

What you need

• Confident on the phone, all day
• Motivated by targets and ready to earn based on performance
• Accurate with details
• Able to pass a background check and a drug screen

Nice to have

• Call center, appointment setting or inside sales experience
• Home services background
• Experience with ServiceTitan or similar software

Before you apply

Every position here requires a pre-employment drug screen, a motor vehicle record check and a background check. We run these because we put people in our customers’ homes and in trucks on residential streets. If something on your record concerns you, apply anyway and tell us about it. We would rather hear it from you first.

Patriot Heating, Air & Fuel Oil is an equal opportunity employer.